This is a temporary fix you'll need to repeat this process every three weeks or so when the periodic "Check for Update" runs. The best way to fix this issue is to upgrade to Norton Internet Security 2006.Īs an alternative, you can temporarily disable the Norton Internet Security 2005 firewall, start SketchUp, and then re-enable the firewall. The Norton Internet Security 2005 firewall blocks SketchUp (and many other programs that have a built-in Web update service) from starting.To fix this issue, simply upgrade to the current version of EarthLink TotalAccess. When this happens, you may see a BugSplat dialog box. There is a known issue with EarthLink TotalAccess 2005.1 that can cause SketchUp and other programs to fail to start up.Your computer and operating system must meet the minimum requirements.There are a few known issues that can cause this: ![]() Make sure that there aren't any applications running on your system that might conflict with SketchUp, such as anti-virus, firewall, or internet security software.Reboot your system to ensure that SketchUp isn't locked by another process.Check that your system meets the requirements for SketchUp.
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